Terms of service
The Herbary Terms of Service
Effective Date: 15/05/2024
Welcome to The Herbary! These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or purchase our products.
1. Use of Our Website
1.1 Eligibility: You must be at least 18 years old to use our website and purchase our products. By using our website, you represent and warrant that you are at least 18 years old.
1.2 Account Registration: To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
1.3 Prohibited Activities: You agree not to engage in any activities that could harm our website, interfere with other users, or violate any laws. Prohibited activities include, but are not limited to, hacking, spamming, and uploading malicious content.
2. Products and Orders
2.1 Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not warrant that the descriptions or images are accurate, complete, or error-free. If a product you purchase is not as described, your sole remedy is to return it in unused condition.
2.2 Pricing: All prices are listed in GBP and are subject to change without notice. Prices do not include applicable taxes or shipping charges, which will be added to your total order amount.
2.3 Order Acceptance: We reserve the right to refuse or cancel any order at our sole discretion. If we cancel your order, we will notify you and provide a refund for any amounts paid.
3. Payment
3.1 Payment Methods: We accept various payment methods, including credit cards, PayPal, and other payment options as indicated on our website.
3.2 Payment Processing: By providing payment information, you represent and warrant that you have the legal right to use the payment method and authorize us to charge the amount due.
4. Shipping and Delivery
4.1 Shipping: We offer shipping to various locations. Shipping costs and delivery times will be provided at checkout.
4.2 Delivery: Delivery dates are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or other factors beyond our control.
5. Returns and Refunds
5.1 Return Policy: Please refer to our Return and Refund Policy for details on returns and refunds.
6. Intellectual Property
6.1 Ownership: All content on our website, including text, images, graphics, and logos, is the property of The Herbary or its licensors and is protected by intellectual property laws.
6.2 License: You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.
7. Limitation of Liability
7.1 Disclaimer: Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
7.2 Limitation: To the fullest extent permitted by law, The Herbary shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use our website or products; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (d) any errors or omissions in any content; and (e) any defamatory, offensive, or illegal conduct of any third party.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
9. Changes to These Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
10. Contact Us
If you have any questions about these Terms, please contact us at:
- Address: The Herbary, Bloomsburys, Sissinghurst Rd, Biddenden, Ashford TN27 8DQ, England
- Phone: 07548 383828
- Email: herbary2000@icloud.com
By using our website and purchasing our products, you agree to these Terms of Service.